Freight Terms and Conditions:

Effective January 18th, 2008

Freight charges will be billed additional for increase in fuel surcharges and extraordinary delivery situations such as inside delivery.

All freight quotes are based on deliveries to the back of the truck or a loading dock without driver assist, unless otherwise noted.

Carrier shipping transit days are approximate and are not guaranteed unless the fee is paid to guarantee normal ship days. Even under guaranteed normal ship day service, the trucker's responsibility is limited to the amount of the freight invoice.

We are not responsible for products once we have transferred control to the appropriate freight vendor, but will assist in filing of claims on your behalf, should they arise.

All accessorial charges or difficult deliveries will be billed to your account.

Inside delivery is quoted as reasonable and does not technically include stairs, difficult to reach locations, or great distances. Extra charges or refusals may apply.

If you are not available and an accessorial charge decision must be made, we will perform the necessary service and bill you the proper charge.

Residential delivery service applies to any normally non-commercial address.

Businesses in homes are considered residential deliveries. If in doubt ask for verification of your particular situation. In all cases if residential delivery is performed you are responsible for that accessorial charge.

Redelivery charges can be higher than the accessorial estimate. Also, any additional services required will be billed over and above the redelivery and initial freight charges.

Also subject to all terms and conditions located on the Shipping Bill of Lading.

Terms and Conditions of Sale:

All sales are final upon order and are not returnable. If an order is cancelled the customer is responsible for all incurred costs up to the time of cancellation, including but not limited to artwork, setup charges, proofs, label printing, and finished product. Printed labels not yet applied to the bottle will be billed at a minimum of .05 per label plus set-up and art charges.

Accounts are on a C.O.D. Cash or Certified Check basis until other arrangements are approved.

A returned check charge of $35.00 per occurrence will be charged for all returned checks.

All accounts are liable for all reasonable collection costs, attorney fees, court costs, and/or any other costs associated with a collection action so as Glas Water, it's assigns, or companies it represents will net a minimum of the amount due with interest, which is billed at 2 percent per month.

Account agrees to pay interest at a rate of 2 percent per month on all overdue balances.

Requests of proof of delivery are subject to a $10.00 charge per shipment.

The charge will be canceled if delivery was not made as invoiced.

Account agrees to all prices, fees and terms as presented in the pricing sheets. Prices are subject to change without notice.

All claims for internal damages must be made within 72 hours of receipt of goods to be considered valid. Claims for external damages must be noted on the bill of lading at the time of delivery to be valid. We will not be responsible for any claims if there is no exception noted on the delivery bill of lading.

All parties agree to have any and all legal actions subject to the laws and provisions of British Columbia and agree to a venue of Vancouver, British Columbia for any and all actions.

In any case, no matter the fault, our liability is limited in all cases to the amount of our invoice.

This document covers all sales of Glas Water.

Vivid Glas Water Sales & Distribution Limited Privacy Commitment

Vivid Glas Water Sales & Distribution Limited (“Glas Water”) recognizes its customers’ interest in the privacy and confidentiality of their beverage recipes and formulas and packaging and labelling designs (collectively “Formulas and Designs”). Glas Water is
committed to working with its customers to maintain the privacy and confidentiality of their Formulas and Designs.

Throughout the term of its business relationship with each of its customers, and at all times thereafter, Glas Water will take all reasonable steps to keep each of its customer’s Formulas and Designs private and confidential from its other customers.

Glas Water will endeavour to:

(a) institute and maintain up to date security protocols and procedures to protect documentary and electronic copies of information regarding customers’ formulas and designs;

(b) limit access to such information to Glas Water’s directors and those of our officers, employees and business partners who need such access in the usual performance of their duties and roles; and

 

(c) require each of Glas Water’s directors, officers, employees and business partners to safeguard such information during his, her or its business or employment relationship with Glas Water, and deliver all such information in his, her or its possession to Glas Water on termination of such business or employment relationship.

Glas Water will not be responsible for the privacy or confidentiality of any such information after it becomes generally known in the industry or to the general public under circumstances involving no breach of this Privacy Commitment by Glas Water, if and to the extent Glas Water is required to disclose it by a court of competent jurisdiction or a governmental authority having jurisdiction, or if Glas Water reasonably determines disclosure is necessary to prevent the a threat to the health or physical safety of any person.

On any modification of the terms of this Privacy Commitment, Glas Water will post the modification on its website and notify its then current customers of the modification.